Help desk

031-746 46 46

Help desk

+46-31-746 46 46

Nsson Managed Infrastructure

Stable infrastructure with clear operational responsibility

Professional management of servers, networks, and cloud platforms with monitoring, maintenance, and documented service levels.

The business depends on the underlying infrastructure functioning properly. Nsson Managed Infrastructure creates stable and predictable operations through clearly defined responsibilities, continuous monitoring, and planned maintenance.

Nsson's responsibility

Monitoring of availability, capacity, and defined health values.

Planned maintenance, updates, and documented change management.

Management of contracted servers, virtualization, networks, or cloud resources.

Capacity and lifecycle assessment with timely recommendations.

Incident management and escalation according to agreed scope and service level.

Reporting of status, deviations, completed measures, and upcoming needs.

Customer value

Fewer unexpected downtimes.

Clearer accountability when problems arise.

Better capacity and investment planning.

Reduced key-person dependency through documentation and standardized working methods.

Customer's responsibility

Provide support agreements, licenses, physical access, and vendor contacts.

Approve service windows and necessary investments.

Do not make unannounced changes in the managed environment.

This is being delivered

Clear and measurable deliverables

Current system and responsibility inventory.

Maintenance plan and change log.

Monitoring and alarm management.

Monthly report and risk register.

Follow-up

Let's follow up

Accessibility

Availability of agreed systems.

Updates

Patch and maintenance status.

Deviations

Open critical deviations.

Risk management

Capacity and lifecycle risks.

Nsson Office

Why choose us?

With extensive experience in IT security and a customer-focused approach, we offer:

  • Tailored solutions for your business's unique needs.
  • Fast and efficient support in the event of security incidents.
  • Proactive services that helps you stay a step ahead of cyber threats.

Discuss your operational responsibility with Nsson

We will start with a brief review of the current situation, needs, dependencies, and desired level of responsibility.