Help desk

031-746 46 46

Help desk

+46-31-746 46 46

Nsson Care

Governance that makes value visible

Regular monitoring of status, risks, costs, decisions, and next steps.

Nsson Care gives the customer a cohesive picture of the IT delivery and drives improvements forward. Technical information is translated into clear priorities, responsibilities, and decisions that the business can use.

The service is particularly suited for organizations that want an active premium relationship where delivery is followed up, improved, and aligned with the business's priorities.

Nsson's responsibility

Regular review of the delivery, the IT environment, and current changes.

Status for selected Services, support patterns, incidents, deviations, and improvements.

Prioritized list of risks and actions with responsibilities and recommended order.

Overview of licenses, costs, purchasing workflows, and optimization opportunities.

Comprehensible summary for management and updated roadmap.

Customer value

Better control over delivery, risks, and costs.

Clear priorities instead of long technical reports.

Reduced dependency on key individuals through a decision log and a shared roadmap.

Visible value of Nsson's work and the customer's IT investments.

Customer's responsibility

Appoint a quorum of participants.

Submit business changes, plans, and cost documentation.

Decide on recommendations or document risk acceptance.

This is being delivered

Clear and measurable deliverables

Quarterly or scheduled Nsson Care review.

Risk and action list.

Executive Summary.

Decision log and roadmap.

Follow-up

Let's follow up

Roadmap

Completed decisions and roadmap actions.

License management

License and cost optimization.

Risk management

Open risks and how long they have been open.

Incident reporting

Recurring incidents and problems.

Nsson Office

Why choose us?

With extensive experience in IT security and a customer-focused approach, we offer:

  • Tailored solutions for your business's unique needs.
  • Fast and efficient support in the event of security incidents.
  • Proactive services that helps you stay a step ahead of cyber threats.

Gain better control over IT delivery

We will start with a brief review of the current situation, needs, dependencies, and desired level of responsibility.