{"id":2821,"date":"2026-10-04T14:31:55","date_gmt":"2026-10-04T12:31:55","guid":{"rendered":"https:\/\/nssonab.se\/?page_id=2821"},"modified":"2026-10-04T16:44:20","modified_gmt":"2026-10-04T14:44:20","slug":"vanlige-sporsmal-om-it-tjenester","status":"publish","type":"page","link":"https:\/\/nssonab.se\/no\/vanliga-fragor-om-it-tjanster\/","title":{"rendered":"Vanlige sp\u00f8rsm\u00e5l"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"2821\" class=\"elementor elementor-2821\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b44bd19 e-flex e-con-boxed e-con e-parent\" data-id=\"b44bd19\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-44effd6 e-con-full e-flex e-con e-child\" data-id=\"44effd6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-256db24 nsson-breadcrumbs elementor-widget elementor-widget-shortcode\" data-id=\"256db24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><nav aria-label=\"br\u00f8dsmuler\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Start<\/span><\/p><\/nav><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c78a71 elementor-widget elementor-widget-heading\" data-id=\"7c78a71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Vanliga fr\u00e5gor om IT-tj\u00e4nster<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e12806 elementor-widget elementor-widget-text-editor\" data-id=\"0e12806\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>H\u00e4r hittar du svar p\u00e5 vanliga fr\u00e5gor om IT-tj\u00e4nster \u2013 fr\u00e5n priser, avtal och uppstart till support, IT-s\u00e4kerhet, backup och AI. Hittar du inte svaret bland v\u00e5ra vanliga fr\u00e5gor om IT-tj\u00e4nster \u00e4r du v\u00e4lkommen att kontakta oss.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6b76b2 elementor-widget elementor-widget-button\" data-id=\"e6b76b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/nssonab.se\/no\/kontakt-oss\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fal fa-arrow-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Kontakt oss<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a4374a9 e-con-full e-flex e-con e-child\" data-id=\"a4374a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-58ef2f2 e-flex e-con-boxed e-con e-parent\" data-id=\"58ef2f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-61d11cf e-con-full e-flex e-con e-child\" data-id=\"61d11cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-624de04 elementor-widget elementor-widget-heading\" data-id=\"624de04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vanliga fr\u00e5gor om IT-tj\u00e4nster f\u00f6r f\u00f6retag<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45147c1 elementor-widget elementor-widget-text-editor\" data-id=\"45147c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Som IT-partner till f\u00f6retag och organisationer f\u00e5r vi ofta fr\u00e5gor om hur samarbetet fungerar, vad som ing\u00e5r i tj\u00e4nsterna och hur vi arbetar med s\u00e4kerhet och regelverk. H\u00e4r har vi samlat vanliga fr\u00e5gor om IT-tj\u00e4nster och svaren p\u00e5 dem, sorterade efter \u00e4mne.<\/p><p>Varje svar l\u00e4nkar vidare till den tj\u00e4nst som ber\u00f6rs, s\u00e5 att du enkelt kan l\u00e4sa mer. Saknar du n\u00e5got bland v\u00e5ra vanliga fr\u00e5gor om IT-tj\u00e4nster? H\u00f6r av dig till oss s\u00e5 hj\u00e4lper vi dig.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-74a52e0 e-con-full e-flex e-con e-child\" data-id=\"74a52e0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-81e4ecb elementor-widget elementor-widget-image\" data-id=\"81e4ecb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/nssonab.se\/wp-content\/uploads\/2026\/09\/15-IT-support-och-sakerhet-1024x683.png\" class=\"attachment-large size-large wp-image-2557\" alt=\"Vanliga fr\u00e5gor om IT-tj\u00e4nster \u2013 IT-support och IT-s\u00e4kerhet f\u00f6r f\u00f6retag\" srcset=\"https:\/\/nssonab.se\/wp-content\/uploads\/2026\/09\/15-IT-support-och-sakerhet-1024x683.png 1024w, https:\/\/nssonab.se\/wp-content\/uploads\/2026\/09\/15-IT-support-och-sakerhet-300x200.png 300w, https:\/\/nssonab.se\/wp-content\/uploads\/2026\/09\/15-IT-support-och-sakerhet-768x512.png 768w, https:\/\/nssonab.se\/wp-content\/uploads\/2026\/09\/15-IT-support-och-sakerhet-18x12.png 18w, https:\/\/nssonab.se\/wp-content\/uploads\/2026\/09\/15-IT-support-och-sakerhet.png 1536w\" sizes=\"(max-width: 800px) 100vw, 800px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9007098 e-flex e-con-boxed e-con e-parent\" data-id=\"9007098\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f7ea1b elementor-widget elementor-widget-heading\" data-id=\"4f7ea1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Om Nsson<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a346db elementor-widget elementor-widget-accordion\" data-id=\"9a346db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1611\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1611\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Hva gj\u00f8r Nsson Communications AB?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1611\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1611\"><p>Nsson levererar IT-tj\u00e4nster f\u00f6r f\u00f6retag: IT-support, IT-drift, IT-s\u00e4kerhet, backup, Microsoft 365-administration, IT-f\u00f6rvaltning, IT-chef som tj\u00e4nst, IT-forensik och AI. Tj\u00e4nsterna kan anv\u00e4ndas var f\u00f6r sig eller kombineras till en helhet. L\u00e4s mer om <a href=\"https:\/\/nssonab.se\/no\/tjenester\/\">v\u00e5ra IT-tj\u00e4nster<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1612\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1612\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Hvor er Nsson og hvilke kunder jobber dere med?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1612\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1612\"><p>Nsson har hovedkontor p\u00e5 Aminogatan 34 i M\u00f6lndal og jobber med bedrifter og organisasjoner over hele Sverige og Skandinavia. Kundene har vanligvis mellom 1 og 400 ansatte og har felles at de \u00f8nsker en sikker IT-milj\u00f8 uten at de selv trenger \u00e5 bygge opp all kompetansen internt.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1613\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1613\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Hvilke sertifiseringer har Nsson?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1613\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1613\"><p>Nsson \u00e4r certifierat enligt ISO 9001 (kvalitetsledning), ISO 14001 (milj\u00f6ledning) och ISO 27001 (ledningssystem f\u00f6r informationss\u00e4kerhet). Certifieringarna inneb\u00e4r att arbetet med kvalitet, milj\u00f6 och informationss\u00e4kerhet f\u00f6ljer strukturerade och granskade processer. L\u00e4s mer <a href=\"https:\/\/nssonab.se\/no\/foretaket\/\">om f\u00f6retaget<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1614\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1614\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Hvor lenge har Nsson eksistert?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1614\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1614\"><p>Nsson ble grunnlagt i 2004 av Stefan Jansson. I dag eies selskapet av Stefan Jansson, Markus Lindqvist og Peter Bornius. Alle tre har lang erfaring fra IT-bransjen.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-98d3478 e-flex e-con-boxed e-con e-parent\" data-id=\"98d3478\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8686585 elementor-widget elementor-widget-heading\" data-id=\"8686585\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Avtal, priser och uppstart<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fc51c8 elementor-widget elementor-widget-accordion\" data-id=\"2fc51c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-5001\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-5001\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Hvor mye koster IT-tjenester fra Nsson?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-5001\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-5001\"><p>Priset beror p\u00e5 vilka tj\u00e4nster ni v\u00e4ljer samt hur m\u00e5nga anv\u00e4ndare och enheter som omfattas. Vi tar tillsammans fram den prismodell som b\u00e4st passar er verksamhet. Beroende p\u00e5 behov kan priset vara en fast m\u00e5nadsavgift per anv\u00e4ndare eller enhet, alternativt debitering per \u00e4rende och timme. Efter en kostnadsfri nul\u00e4gesgenomg\u00e5ng f\u00e5r ni ett f\u00f6rslag p\u00e5 den l\u00f6sning vi bed\u00f6mer vara mest l\u00e4mplig och kostnadseffektiv. <a href=\"https:\/\/nssonab.se\/no\/kontakt-oss\/\">Kontakt oss<\/a> f\u00f6r att boka en genomg\u00e5ng.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-5002\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-5002\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Hvor lenge varer avtalene?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-5002\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-5002\"><p>Avtalstiden tilpasses kundens behov, men vi anbefaler vanligvis en avtaleperiode p\u00e5 minst 12 m\u00e5neder. Dette gir oss tid til \u00e5 bli kjent med virksomheten, etablere effektive arbeidsmetoder og skape et langsiktig samarbeid der IT-milj\u00f8et kan utvikles over tid.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-5003\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-5003\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Hvordan foreg\u00e5r en oppstart?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-5003\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-5003\"><p>Oppstarten skjer i fire trinn: en gjennomgang av statusen til IT-milj\u00f8et og dine behov, et forslag med tydelig omfang og ansvarsfordeling, implementering i en takt som passer virksomheten, og deretter regelmessig oppf\u00f8lging. Hvor lang tid implementeringen tar avhenger av IT-milj\u00f8ets omfang og kompleksitet. Normalt tar det omtrent tre til fem m\u00e5neder \u00e5 bli godt kjent med virksomheten, brukerne og behovene til de ulike avdelingene.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-5004\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-5004\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Kan vi starte med \u00e9n tjeneste og legge til flere senere?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-5004\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-5004\"><p>Ja. Mange starter med \u00e9n eller to tjenester, for eksempel IT-support og sikkerhetskopiering, og utvider deretter n\u00e5r behovene vokser. Tjenestene er designet slik at de fungerer b\u00e5de separat og sammen, noe som gj\u00f8r det enkelt \u00e5 tilpasse l\u00f8sningen over tid.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-5005\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-5005\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Hvem er ansvarlig for hva i en avtale med Nsson?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-5005\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-5005\"><p>Varje tj\u00e4nst beskriver b\u00e5de Nssons ansvar och kundens ansvar. Nsson ansvarar till exempel f\u00f6r \u00f6vervakning, underh\u00e5ll och rapportering. Kunden ansvarar f\u00f6r att ge tillg\u00e5ng till r\u00e4tt underlag, fatta beslut och anv\u00e4nda de avtalade kontaktv\u00e4garna. Ansvarsf\u00f6rdelningen finns beskriven p\u00e5 varje <a href=\"https:\/\/nssonab.se\/no\/tjenester\/\">tj\u00e4nstesida<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c9602c0 e-flex e-con-boxed e-con e-parent\" data-id=\"c9602c0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38ed71a elementor-widget elementor-widget-heading\" data-id=\"38ed71a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Support och drift<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-747aa98 elementor-widget elementor-widget-accordion\" data-id=\"747aa98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1221\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1221\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Hvordan kontakter vi Nsons support?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1221\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1221\"><p>Supporten n\u00e5s via helpdesk p\u00e5 <a href=\"tel:+46317464646\">031-746 46 46<\/a> eller <a href=\"mailto:support@nssonab.se\">support@nssonab.se<\/a>. Ordinarie \u00f6ppettider \u00e4r m\u00e5ndag\u2013fredag kl. 07.15\u201317.00. \u00c4renden hanteras via avtalad supportportal eller e-post, och telefon anv\u00e4nds f\u00f6r kritiska driftst\u00f6rningar. L\u00e4s mer om <a href=\"https:\/\/nssonab.se\/no\/tjenester\/nsson-it-stotte-arbeidsplass\/\">IT-support f\u00f6r f\u00f6retag<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1222\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1222\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Hvor raskt f\u00e5r vi hjelp?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1222\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1222\"><p>Vanligvis innen fire timer. Alle saker prioriteres ut fra hvor mye feilen p\u00e5virker IT-milj\u00f8et og hvor mange brukere som er ber\u00f8rt. Du f\u00e5r et saksnummer og tydelig informasjon, og kan f\u00f8lge aktuell status i v\u00e5r kundeportal.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1223\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1223\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Har dere support utenom kontortiden?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1223\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1223\"><p>Ja, support utenfor ordin\u00e6re \u00e5pningstider kan tilbys gjennom en separat tilleggsavtale. Omfanget, tilgjengeligheten og eventuelle oppringningstider tilpasses etter virksomhetens behov og reguleres i avtalen.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1224\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1224\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Kan dere hjelpe p\u00e5 avstand?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1224\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1224\"><p>Ja. De flesta \u00e4renden l\u00f6ses med fj\u00e4rrhj\u00e4lp, s\u00e5 att medarbetaren inte beh\u00f6ver v\u00e4nta p\u00e5 ett bes\u00f6k. Verktyget f\u00f6r <a href=\"https:\/\/nssonab.se\/no\/fjernhjelp\/\">fj\u00e4rrhj\u00e4lp<\/a> finns h\u00e4r p\u00e5 sajten.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1225\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1225\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Hva inng\u00e5r i IT-drift fra Nsson?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1225\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1225\"><p>IT-driften omfattar \u00f6vervakning, planerat underh\u00e5ll, uppdateringar och f\u00f6rvaltning av servrar, n\u00e4tverk och molnresurser, med dokumenterad f\u00f6r\u00e4ndringshantering och regelbunden rapportering. L\u00e4s mer om <a href=\"https:\/\/nssonab.se\/no\/tjenester\/nsson-administrert-infrastruktur\/\">IT-drift<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dfaf3c9 e-flex e-con-boxed e-con e-parent\" data-id=\"dfaf3c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9cc6ab3 elementor-widget elementor-widget-heading\" data-id=\"9cc6ab3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">S\u00e4kerhet och regelverk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f14431f elementor-widget elementor-widget-accordion\" data-id=\"f14431f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2521\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2521\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Omfattes v\u00e5rt selskap av cybersikkerhetsloven (NIS2)?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-2521\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2521\"><p>Cybers\u00e4kerhetslagen tr\u00e4dde i kraft den 15 januari 2026 och omfattar verksamheter inom 18 sektorer. I regel omfattas medelstora och stora verksamheter, det vill s\u00e4ga verksamheter med minst 50 anst\u00e4llda eller en \u00e5rsoms\u00e4ttning \u00f6ver 10 miljoner euro. Vissa verksamheter omfattas dock oavsett storlek. \u00c4ven leverant\u00f6rer till ber\u00f6rda verksamheter kan m\u00f6ta krav fr\u00e5n sina kunder. Nsson kan hj\u00e4lpa er att bed\u00f6ma vilka krav som g\u00e4ller och planera det fortsatta arbetet, till exempel genom <a href=\"https:\/\/nssonab.se\/no\/tjenester\/nsson-cio-as-a-service\/\">IT-sjef som tjeneste<\/a>. K\u00e4lla: <a href=\"https:\/\/www.ncsc.se\/sv\/radgivning-och-stod\/cybersakerhetslagen-nis2\/det-har-ar-cybersakerhetslagen\/\" target=\"_blank\" rel=\"noopener\">NCSC<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2522\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2522\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Hva skal vi gj\u00f8re hvis vi mistenker et brudd p\u00e5 opphavsretten?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-2522\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2522\"><p>Kontakta Nsson direkt via helpdesk p\u00e5 <a href=\"tel:+46317464646\">031-746 46 46<\/a> eller via det journummer ni f\u00e5tt i ert avtal. B\u00f6rja inte radera, installera om eller \u00e5terst\u00e4lla system innan bevisen \u00e4r s\u00e4krade, eftersom viktiga sp\u00e5r d\u00e5 kan f\u00f6rsvinna. Om personuppgifter kan ha p\u00e5verkats ska en anm\u00e4lningspliktig incident anm\u00e4las till IMY inom 72 timmar. L\u00e4s mer om <a href=\"https:\/\/nssonab.se\/no\/tjenester\/nsson-it-etterforskning\/\">IT-forensik<\/a>. K\u00e4lla: <a href=\"https:\/\/www.imy.se\/vanliga-fragor-och-svar\/nar-ska-vi-anmala-personuppgiftsincidenten\/\" target=\"_blank\" rel=\"noopener\">IMY<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2523\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2523\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Hur skyddar ni oss mot ransomware och n\u00e4tfiske?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-2523\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2523\"><p>Skyddet bygger p\u00e5 flera lager: kontinuerlig \u00f6vervakning och respons med <a href=\"https:\/\/nssonab.se\/no\/tjenester\/nsson-sikker\/\">Nsson Secure<\/a>, flerfaktorsautentisering och kontroll \u00f6ver beh\u00f6righeter i Microsoft 365 samt skyddad backup som g\u00e5r att \u00e5terst\u00e4lla om n\u00e5got \u00e4nd\u00e5 h\u00e4nder.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2524\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2524\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Vad inneb\u00e4r det f\u00f6r oss att Nsson \u00e4r ISO 27001-certifierat?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-2524\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2524\"><p>ISO 27001 \u00e4r den internationella standarden f\u00f6r ledningssystem f\u00f6r informationss\u00e4kerhet. F\u00f6r er som kund inneb\u00e4r certifieringen att Nsson hanterar er information och era system enligt strukturerade, beskrivna och regelbundet granskade processer, n\u00e5got som ocks\u00e5 kan underl\u00e4tta er egen leverant\u00f6rsuppf\u00f6ljning.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-deb5983 e-flex e-con-boxed e-con e-parent\" data-id=\"deb5983\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-93dbd98 elementor-widget elementor-widget-heading\" data-id=\"93dbd98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Microsoft 365, backup och AI<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8254202 elementor-widget elementor-widget-accordion\" data-id=\"8254202\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1361\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1361\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00c4r information i Microsoft 365 automatiskt s\u00e4kerhetskopierad?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1361\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1361\"><p>Inte fullt ut. Microsoft ansvarar f\u00f6r att tj\u00e4nsten fungerar, men ansvaret f\u00f6r informationen ligger ofta hos er enligt principen om delat ansvar. Raderade filer, ransomware eller ett felkonfigurerat konto kan d\u00e4rf\u00f6r leda till att information g\u00e5r f\u00f6rlorad om det saknas en separat <a href=\"https:\/\/nssonab.se\/no\/tjenester\/nsson-backup-continuity\/\">sikkerhetskopi<\/a>. K\u00e4lla: <a href=\"https:\/\/learn.microsoft.com\/sv-se\/azure\/security\/fundamentals\/shared-responsibility\" target=\"_blank\" rel=\"noopener\">Microsoft<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1362\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1362\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Hur vet vi att backupen g\u00e5r att \u00e5terst\u00e4lla?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1362\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1362\"><p>Nsson genomf\u00f6r planerade \u00e5terst\u00e4llningstester och dokumenterar resultatet. Normalt genomf\u00f6rs testerna en g\u00e5ng per m\u00e5nad eller enligt en s\u00e4rskild \u00f6verenskommelse med kunden. Ni f\u00e5r ocks\u00e5 definierade m\u00e5l f\u00f6r \u00e5terst\u00e4llningspunkt och \u00e5terst\u00e4llningstid.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1363\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1363\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Beh\u00f6ver vi en AI-policy?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1363\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1363\"><p>Om medarbetarna anv\u00e4nder AI-verktyg i arbetet, ja. En AI-policy best\u00e4mmer vilka verktyg som f\u00e5r anv\u00e4ndas, till vad och med vilken information. Sedan februari 2025 kr\u00e4ver EU:s AI-f\u00f6rordning dessutom att organisationer som anv\u00e4nder AI-system ser till att personalen har tillr\u00e4cklig AI-kunnighet. L\u00e4s mer om <a href=\"https:\/\/nssonab.se\/no\/tjenester\/nsson-ai-governance\/\">AI-policy och AI-styrning<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1364\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1364\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Vad kan AI automatisera i v\u00e5r verksamhet?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1364\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1364\"><p>AI fungerar b\u00e4st p\u00e5 \u00e5terkommande uppgifter som f\u00f6ljer ett m\u00f6nster. Det kan vara att sortera och sammanfatta inkommande e-post, l\u00e4sa ut uppgifter ur fakturor och avtal, ge medarbetare snabba svar ur interna rutiner eller ta fram rapporter automatiskt. Arbetet b\u00f6rjar med en kartl\u00e4ggning och en pilot, s\u00e5 att effekten g\u00e5r att m\u00e4ta innan st\u00f6rre investeringar g\u00f6rs. L\u00e4s mer om <a href=\"https:\/\/nssonab.se\/no\/tjenester\/nsson-ai-automatisering\/\">AI-automation<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d2fca9 elementor-widget elementor-widget-text-editor\" data-id=\"0d2fca9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Fick du inte svar p\u00e5 din fr\u00e5ga? Listan med vanliga fr\u00e5gor om IT-tj\u00e4nster uppdateras l\u00f6pande, men alla verksamheter \u00e4r olika. <a href=\"https:\/\/nssonab.se\/no\/kontakt-oss\/\">Kontakt oss<\/a> eller ring oss p\u00e5 <a href=\"tel:+46317464640\">031-746 46 40<\/a>, s\u00e5 ber\u00e4ttar vi hur vi kan hj\u00e4lpa just er.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c9a79c6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c9a79c6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5fffe4b\" data-id=\"5fffe4b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8a94e51 elementor-widget elementor-widget-spacer\" data-id=\"8a94e51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Vanliga fr\u00e5gor om IT-tj\u00e4nster H\u00e4r hittar du svar p\u00e5 vanliga fr\u00e5gor om IT-tj\u00e4nster \u2013 fr\u00e5n priser, avtal och uppstart till support, IT-s\u00e4kerhet, backup och AI. Hittar du inte svaret bland v\u00e5ra vanliga fr\u00e5gor om IT-tj\u00e4nster \u00e4r du v\u00e4lkommen att kontakta oss. Kontakta oss Vanliga fr\u00e5gor om IT-tj\u00e4nster f\u00f6r f\u00f6retag Som IT-partner till f\u00f6retag och organisationer [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2821","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nssonab.se\/no\/wp-json\/wp\/v2\/pages\/2821","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nssonab.se\/no\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nssonab.se\/no\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nssonab.se\/no\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/nssonab.se\/no\/wp-json\/wp\/v2\/comments?post=2821"}],"version-history":[{"count":28,"href":"https:\/\/nssonab.se\/no\/wp-json\/wp\/v2\/pages\/2821\/revisions"}],"predecessor-version":[{"id":2856,"href":"https:\/\/nssonab.se\/no\/wp-json\/wp\/v2\/pages\/2821\/revisions\/2856"}],"wp:attachment":[{"href":"https:\/\/nssonab.se\/no\/wp-json\/wp\/v2\/media?parent=2821"}],"curies":[{"name":"WP","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}